Planned Maintenance On rare occasions, UI must schedule a power outage in order to accommodate system upgrades. Read more

Contact us regarding customer service inquiries, emergencies, and power outages.

Smart Energy Overview Residential Rebates and Programs Section Residential Rebates and Programs UI Smart Solutions Home Energy Solutions Home Energy Solutions - Income Eligible Heating and …

My Account Portal

View a map of current electric outages and restoration statuses for UI customers.

The United Illuminating Company’s (UI) comprehensive outdoor lighting program, UI’s Outdoor Lighting, is the easiest and most affordable way to improve the outdoor lighting on your property for safety, …

Support View customer service phone numbers and other important contact information for residential and business customers.

You can request the status of an outage by going to the UI homepage, selecting the OUTAGE ALERTS link at the bottom of the page, and logging in (as shown in the Reporting Outage steps).

United Illuminating (UI) is a wholly-owned subsidiary of AVANGRID, Inc. View the most current financial information, including quarterly and annual filings at AVANGRID.com.

Nov 17, 2025 · Because of deregulation, UI customers can obtain their energy supply from alternate suppliers. UI encourages customers to explore offerings the EnergizeCT rate board, where they may …