Help > About Quicken I believe you may be trying to connect via Direct Connect, which requires a different ID and Password than what you use for your online banking login information. Direct …

A user posted they have been able to establish the Direct Connect connection method to their migrated Suntrust Bank accounts using BB&T - Online Banking instead of Truist Bank.

Now that the big merger weekend has happened though - I suddenly find that I *can* subscribe to Direct Connect on truist.com online banking - apparently this was only an option for former BB&T …

My address is incorrect on checks sent via Quicken Online Bill Pay. I have verified that my address is correct in my SunTrust profile and Quicken profile.

They even have instructions called Truist Online Banking, Direct Connect transition from SunTrust to Truist.

The last time that I downloaded transactions from my old SunTrust a/c was 12/28/21. When I went to recently download, it was after the weekend merger of 2/18-2/20/22, and I did a One Step Update …

Any chance we could get the ongoing Truist issues listed in the "Online Banking Alerts" list so we check on status easily rather than retrying over and over…

I Just now added accounts using "Truist Online Banking (TOB)". Only 3 accounts were listed. My mortgage was not listed. Then I added accounts using "Truist Bank (TB)". Now, 4 accounts are listed …

I suspect mine is included in my account because of my mortgage. Mine did not break until I had to transition my online banking from BB&T to Truist.

Jun 20, 2015 · I received my online user name and PIN, and tried to setup my direct account work, but I still can't get it to work. So today, I spent 45 min on the phone with Suntrust and over 2 hours on the …